Starting with online counseling

Counsel online, starting today. Without risk.

You want to make your counseling center reachable online without starting an IT project? With Connecta on Demand you get going for free. You only pay once your service is used, and costs are capped.

Empfang in einer Beratungsstelle

What fits you

  • Connecta on Demand

    5 initial inquiries per month free, then €14 per counseling case, at most €140 a month. Cancel monthly, no setup costs.

    Package

  • Key features

    End-to-end encrypted 1:1 counseling · Anonymous live chat · Your own address, logo and colours · Statistics from day one

    Features

  • Administration

    One admin account for your counseling center. We handle hosting, updates and operations.

    Administration

In three steps

From the idea to your first online session.

  1. 1

    Get to know us

    In a short demo we work out what your counseling center needs.

  2. 2

    Set up

    Name, logo, colours and topics are set up quickly. We'll help you along.

  3. 3

    Go live

    Link on your website, QR code on your flyer, and advice seekers can reach you online.

No IT effort

You take care of counseling, we take care of the rest.

Connecta runs in data centers in Germany. Updates and new features arrive automatically at no extra cost. Data protection and encryption are built in from the start, not bought as add-ons later.

  • No installation, no servers

  • German-speaking support and help with setup

  • Grow into Standard, Pro or Enterprise without switching platforms

Beraterin am Schreibtisch

Frequently asked questions

About getting started.

What does it cost to start?

Nothing. With Connecta on Demand, 5 initial inquiries per month are free. From the sixth you pay €14 per counseling case, at most €140 a month.

Do we need our own IT?

No. Connecta runs entirely on our side, hosted in Germany. All you need is a browser.

Is Connecta data-protection compliant?

Yes. All counseling dialogues are end-to-end encrypted, and we sign a data processing agreement with you per Art. 28 GDPR.

Can we switch later?

Any time. You can move to Standard or Pro, for example for video counseling and appointments, without changing platforms.

Reviewed and proven

  • End-to-end encrypted every counseling dialogue
  • GDPR-compliant confirmed by 20+ data protection officers
  • Hosted in Germany zero data leakage
  • Accessible BITV-compliant, ready for BFSG

Some of our customers

AWO
Caritas
Charite Universitätsmedizin Berlin
Diakonie
Der Paritätische Gesamtverband

Start this week.

Free, without a contract and with help setting up.

Kontakt

Eva Riedl

Eva Riedl

Contact Person

We are happy to advise you personally