AI in online counseling

AI comes to us. Your data doesn't go to the AI.

Artificial intelligence can make counseling more accessible, for example when advice seekers and counselors don't share a language. At Connecta it runs where the data already is: right on the device. End-to-end encryption and data protection stay fully intact.

Vater und Tochter mit einem Bilderbuch

AI translation

Being understood, even without a shared language.

Translation happens on the device. The message is only sent afterwards, encrypted like any other.

  1. Advice seekers write in their own language
  2. Translation right on the device
  3. Reply in your own language, translated on the other side
  4. No text goes to an AI provider

Our stance on AI in counseling

  • AI supports, it doesn't replace

    Counseling remains a relationship between people. AI helps where it removes barriers, for example language.

  • Data protection is non-negotiable

    We only use AI in a way that keeps counseling content inside the closed system.

  • Your own choice

    Advice seekers and counselors decide for themselves whether and when to translate.

How it works

A language model that works on the device.

The translation model is loaded onto the device once and then works locally. For difficult texts or rare language pairs, a larger model can be enabled, also locally.

  • No data to external AI providers

  • No training on counseling content

  • Works with end-to-end encryption

Frequently asked questions

About AI in Connecta.

Does any text go to an AI provider?

No. Translation runs on the user's device; content never leaves it.

Is this GDPR-compliant?

Yes. Since no content is transferred to third parties, translation creates no additional data processing outside the device.

Which languages are supported?

Many common language pairs, for example German with Arabic, Ukrainian or Turkish. For rare combinations a larger model can be enabled.

Experience AI without a data protection risk.

In the demo we translate live, on the device, end-to-end encrypted.

Kontakt

Eva Riedl

Eva Riedl

Contact Person

We are happy to advise you personally