Counsel together. Stay individually visible.
Multiple associations, one shared counselling service: Connecta enables cross-organisation initiatives where advice seekers use a central offering — while each participating association remains visible with its own name and logo. Data separation at tenant and centre level guarantees clear responsibilities.
Trusted by our clients
One central offering — many visible associations.
Connecta is built for multiple associations to counsel under one shared umbrella while remaining recognisable as independent organisations:
Association and logo structure: each participating association is displayed with its own name and logo
Advice seekers experience a central service — without noticing how complex the structure behind it is
Counselling centres are clearly assigned to their respective associations
Custom branding per centre: colours, logo, welcome message individually configurable
Data separation at tenant and centre level — not at association level, but where it matters
Assignment field per centre: custom categories for quick filtering and evaluation
Clear separation where it matters — at tenant and centre level.
In cross-organisation initiatives, the question of data separation is central. Connecta solves it at the right level:
Multi-tenancy: each tenant is a technically isolated unit
Counselling centres within a tenant have their own advice seekers, counsellors and topics
End-to-end encryption of all conversations — keys remain on the devices
Even Connecta cannot read counselling content
DPA under Art. 28 GDPR — legally secure basis for all participating organisations
TÜV-certified, hosting in German data centres (ISO 27001)
Organise collaboration — without losing the overview.
The admin panel was built for exactly these structures — multiple associations, many centres, clear assignments:
Multi-filter: filter simultaneously by association, region, topic and status
Assignment per centre: map association membership
Quick-jump: from counselling centre directly to its counsellor list
Shareable URLs: share filtered admin views directly with colleagues from other associations
Registration configuration per centre: fields and welcome message individually configurable
Session transfer by centre admins: for staff changes or absences
Shared metrics — or broken down by association.
For funding evidence, annual reports and quality assurance you need reliable figures — overall and per association:
Statistics at tenant, centre and counsellor level
Day-precise evaluations with freely selectable time period
Filterable by association — for separate reports per organisation
Exportable for annual reports, funding claims and quarterly reports
Consistent values between display and export
Fully anonymous collection — no extra effort for counsellors
Connecta for cross-organisation work — at a glance
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Shared offering, own identity
Advice seekers experience a central counselling service. Participating associations remain visible with their own name and logo — thanks to the association and logo structure.
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Multi-tenant & data-secure
Data separation at tenant and centre level. End-to-end encryption guarantees: only chat participants can see the content.
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Cross-organisation group offerings
Organise cross-organisation group chats and topic offerings. Advice seekers join via QR code or link — low-threshold and anonymous.
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Enterprise conditions
From 10 centres: individual enterprise pricing. Additional counsellor accounts can be added modularly for €12/month.
Stronger together — without giving up your own identity.
Cross-organisation counselling often fails at two hurdles: Who is responsible for data protection? And who remains visible to advice seekers? Connecta solves both: data separation occurs at tenant and centre level — technically clean, legally clear. And the association and logo structure ensures that each participating organisation remains visible with its own name and branding. The result: a strong, shared counselling service backed by recognisable partners.
Cross-organisation counselling — together and visible
60 days free trial. Multi-tenant, GDPR-compliant, ready to use immediately.
Kontakt
Eva Riedl
Ansprechpartnerin