Highest security standards for sensitive counselling data.
Connecta is the only software developed specifically for social counselling with complete end-to-end encryption of all communication – tested and confirmed by data protection officers and TÜV.
No third party can read along – not even us.
Connecta is the only software for social counselling with complete end-to-end encryption of all counselling dialogues:
Encryption already on the client's device
Decryption only on the conversation partner's device
Even for Connecta / Virtual Identity, decryption is technically impossible
Significantly above the industry standard for browser-based communication
Applies to chat, file exchange and all synchronous channels
All data stays in your closed system.
Unlike many other platforms, Connecta consistently follows the "zero data leakage" concept:
No data transmission to third-party providers
No tracking or analytics tools in the counselling area
Complete control over all stored data
Data centre in Germany (German legal basis)
All subcontractors GDPR-compliant
Audited by data protection officers and TÜV.
Our high standards are not just promises – they have been independently tested:
Data protection review by data protection officers of numerous customers
TÜV audit by certified data protection auditors on behalf of a customer
GDPR compliance fully documented
Technical and organisational measures (TOMs) published
Regular internal and external security audits
Compliance without compromise.
Connecta meets all relevant requirements:
GDPR / BDSG fully compliant
Data processing agreement (DPA) included
Accessibility according to BITV 2.0
Software available in "Easy Language"
User interface without cookies and without external trackers
Deletion concept: clients can delete all data themselves
Security at all levels
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End-to-End Encryption
Unique in the category: complete E2E encryption of all counselling dialogues. Not even Connecta can read along.
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Zero Data Leakage
Strict control: no data leaves the closed system. No tracking, no third-party providers in the counselling area.
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TÜV & DPO audited
Independently tested by TÜV-certified data protection auditors and data protection officers of our customers.
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GDPR-compliant
Complete GDPR compliance, DPA included, German data centre, documented TOMs.
Data protection is not a mandatory exercise – it is our principle.
For us, data protection is not a checklist, but one of our most important principles. Our endeavour to uphold and protect this principle encompasses every aspect of our software – from its conception to software development. This conviction is also the reason why we develop our software as open source: transparency and verifiability are the best guarantees for trust.
Security at Connecta is not an afterthought. It is the foundation on which everything is built.
Experience security yourself
Test Connecta free for 60 days – including all security features.
Some of our customers
Kontakt
Eva Riedl
Contact Person