One team. One mission. One platform.
Connecta wasn't designed on a drawing board. It's the result of years of close collaboration with the people it was built for: counselors and advice seekers in social services and healthcare.
- Virtual Identity founded in Freiburg
- 1995
- Connecta developed and continuously improved
- since 2021
- Organisations use Connecta
- 100+
- Data protection officers have confirmed Connecta
- 20+
Digital expertise since 1995.
Connecta is built by Virtual Identity AG, based in Freiburg im Breisgau. Since 1995 we have been designing and developing user-centred web applications, since 2017 as a strategic partner of the German Caritas Association.
More than 25 years of digital product development
Today one of the leading online counseling providers in Germany
A dedicated team just for Connecta
Developed with the major welfare associations.
Connecta grew out of constant dialogue with our partners, and that's how we still work today.
German Caritas Association, strategic partner since 2017
Diakonie Deutschland
Der Paritätische Gesamtverband
Federal initiative DigiSucht
Charité Berlin
AWO and many other organisations
How we build
Together with the people who use Connecta every day.
- 1
Listening
Requests and feedback from counselors and admins go straight into our planning.
- 2
Building
A dedicated team develops Connecta in short cycles, with security and data protection from the start.
- 3
Testing
Every version goes through extensive testing before it reaches you.
- 4
Shipping
New features reach every customer automatically at no extra cost, openly documented in the changelog.
Continuous development
13
releases since May 2026
A little better every month: to bring help even more easily to those who need it most, and to support counselors in focusing on what matters, helping people. That's what drives us at Connecta.
- v4.0.2Kleinere Korrekturen & Verbesserungen
- v4.0.0Appointments are here — and Connecta grows with your organisation.
- v3.5.3Ein kleiner Fix, für ein Problem, das durch unsere QS gerutscht ist.
- v3.5.2Fünf kleine Details, die den Alltag ein Stück klarer machen.
- v3.5.0Neues Chatdesign und senden ohne neuladen
Our mission: making online counseling accessible to everyone.
We enable social and healthcare organisations to offer their counseling at any time, securely, to everyone who needs it. Three principles guide us: simplicity for everyone involved, the highest security and data protection standards, and genuine partnership with our customers.
For me personally, Connecta is a way to live our values – to create a mindful and reliable togetherness and mutual care.
Some of our customers
Get to know us.
In a personal demo we'll show you Connecta and answer your questions.
Kontakt
Eva Riedl
Contact Person