GDPR Compliance

GDPR-compliant counselling software for the highest demands

In social counselling, data protection is not an option but a duty. Connecta was built from the ground up to protect sensitive counselling data – with end-to-end encryption, hosting in Germany and the zero data outflow principle.

DSGVO Konformität
Special responsibility

Why data protection is particularly important in social counselling

Sozialberatungsstellen verarbeiten besonders schützenswerte personenbezogene Daten: Informationen über finanzielle Notlagen, Suchterkrankungen, familiäre Krisen, Schwangerschaften oder Migrationshintergründe.

Die DSGVO stuft viele dieser Daten als besondere Kategorien personenbezogener Daten ein (Art. 9 DSGVO). Ein Datenleck kann für die Betroffenen existenzbedrohende Folgen haben.

Datenschutz Sozialberatung

How Connecta protects your counselling data

  • End-to-end encryption (AES-256-CBC)

    All counselling dialogues are encrypted on the user's device. The master keys never leave the end devices.

  • Zero Data Outflow Principle

    No counselling content is transmitted to third-party providers. No tracking, no external analysis, no data sharing.

  • Hosting in German data centres

    All data exclusively in certified data centres in Germany (ISO 27001, ISO 27018, Trusted Cloud).

  • DPA according to Art. 28 GDPR

    Complete data processing agreement – the basis for legally compliant data processing in your organisation.

Data protection you can trust

Request our security concept or schedule a demo.