GDPR Compliance

GDPR-compliant counseling software for the highest demands

In social counseling, data protection is not an option but a duty. Connecta was built from the ground up to protect sensitive counseling data – with end-to-end encryption, hosting in Germany and the zero data outflow principle.

DSGVO Konformität
Special responsibility

Why data protection is particularly important in social counseling

Social counseling centers process particularly sensitive personal data: information about financial hardship, addiction, family crises, pregnancies or migration backgrounds.

The GDPR classifies much of this data as special categories of personal data (Art. 9 GDPR). A data leak can have existential consequences for those affected.

Datenschutz Sozialberatung

How Connecta protects your counseling data

  • End-to-end encryption

    All counseling dialogues are encrypted on the device and readable only by those involved. Connecta can't read along either.

  • Zero data leakage

    No counseling content is transmitted to third-party providers. No tracking, no external analysis, no data sharing.

  • Hosting in German data centres

    All data exclusively in certified data centres in Germany (ISO 27001, ISO 27018, Trusted Cloud).

  • DPA according to Art. 28 GDPR

    Complete data processing agreement – the basis for legally compliant data processing in your organisation.

Why standard tools are not enough

Many organisations use general communication tools for digital counseling. This poses considerable risks.

General video platforms and messengers

  • Data often on servers outside the EU
  • No real end-to-end encryption
  • Tracking and data sharing with advertising partners
  • No data processing agreement for counseling
  • No anonymous counseling without an account

Connecta – built for counseling

  • Hosting in certified German data centers
  • End-to-end encryption
  • Zero data leakage, no tracking
  • Data processing agreement per Art. 28 GDPR
  • Anonymous counseling without registration

Data protection you can trust

Request our security concept or schedule a demo.