Anti-Discrimination Counselling Online

Empowering those affected – anonymously, securely, and with low barriers.

People who experience discrimination need fast and confidential support. Connecta enables anti-discrimination advisory centres to provide their services securely, anonymously, and barrier-free digitally – regardless of location or accessibility.

Diskriminierungsberatung online – Connecta

Trusted by our clients

Arbeiterwohlfahrt
Caritas
Charite Universitätsmedizin Berlin
Diakonie
Der Paritätische Gesamtverband
Anonymity & Low-Threshold Access

Report discrimination – without fear of consequences.

People affected by discrimination often hesitate to contact an advisory centre – due to fear of retaliation, re-discrimination, or lack of trust. Connecta consistently lowers this barrier:

  • Anonymous counselling without registration – no name, no account needed

  • Chat counselling: low-threshold entry without phone call

  • Video counselling for personal, confidential conversations

  • Accessible via any browser – no app required

  • Asynchronous messages outside counselling hours

  • Accessible interface (BITV 2.0) and easy-to-read language

Diskriminierungsberatung online
Data Protection & Confidentiality

Maximum protection for especially sensitive experience reports.

Discrimination experiences often involve sensitive characteristics under Art. 9 GDPR (ethnic origin, religion, sexual orientation, health). Connecta protects this data consistently:

  • End-to-end encryption of all counselling conversations

  • Zero data leak: no third parties, no tracking

  • Even Connecta cannot view counselling content

  • TÜV-certified, data centre in Germany

  • GDPR-compliant, DPA included

  • Clients can delete all data at any time

Beratungsgespräch
Documentation & Case Support

Document incidents and enforce rights.

Anti-discrimination counselling under the AGG often requires careful documentation. Connecta supports:

  • Secure document exchange: evidence transmitted encrypted

  • Screen share for going through forms and complaints together

  • Complete case history as documentation

  • Hand-over to specialist colleagues or lawyers

  • Blended counselling: seamless switch between online and in-person

  • Asynchronous chat for documenting incidents between sessions

Beratende
Statistics & Monitoring

Identifying and making discrimination patterns visible.

Advisory centres contribute to making discrimination visible. Connecta provides the data basis:

  • Automatic counselling statistics by discrimination characteristics

  • Export for annual reports and reporting to anti-discrimination bodies

  • Anonymised analyses for lobbying and public relations

  • Admin panel for self-management without IT skills

  • Multiple centres and teams in one system

  • Configurable counselling topics and categories

Berater

Connecta in anti-discrimination counselling

  • Anonymous first contact

    Those affected can get immediate help without name or account – fear of re-discrimination is minimised.

  • Encrypted evidence collection

    Documents, screenshots, and evidence transferred E2E-encrypted, visible only to the counsellor.

  • Accessibility

    BITV 2.0-compliant interface and easy-to-read language – so all people have access to counselling.

  • Discrimination monitoring

    Automatic statistics make it possible to identify discrimination patterns and include them in reports.

Anti-discrimination counselling needs safe spaces – digitally too.

Those who have experienced discrimination need a place where their experience is taken seriously – without fear of being hurt again. Digital counselling can provide this safe space if the software is right. Connecta was built for exactly such sensitive counselling situations: highest data protection, anonymous access, and barrier-free accessibility. So counselling reaches where it is needed.

Try Connecta for your anti-discrimination advisory centre

60 days free – anonymous, GDPR-compliant, barrier-free.

Kontakt

Eva Riedl

Eva Riedl

Ansprechpartnerin

We'd be happy to advise you personally