Family counseling online

Reaching families when everyday life leaves no gap.

Between work, childcare and conflict, parents rarely have time for an appointment at the counseling center. With Connecta they write when it suits them and meet you by video, in the chat or in person.

Vater und Tochter lesen gemeinsam

Reviewed and proven

  • End-to-end encrypted every counseling dialogue
  • GDPR-compliant confirmed by 20+ data protection officers
  • Hosted in Germany zero data leakage
  • Accessible BITV-compliant, ready for BFSG
Availability

Writing when the kids are asleep.

Many parents reach out in the evening. Chat counseling works asynchronously, and push notifications flag replies as soon as they arrive.

  • Asynchronous counseling in the chat

  • Video appointments without travel

  • Counseling hours visible on the start page

Frau am Abend mit Telefon
Confidentiality

What stays in the family stays confidential.

Couple conflict, separation, parenting questions: every message is end-to-end encrypted. Not even Connecta can read along.

Prüfbericht im Gespräch

What Connecta brings today

  • Appointments

    By video, in the chat or in person, with optional self-booking and reminders.

  • On any device

    In the browser and as an app, without an app store, with push notifications.

  • In many languages

    15 languages, Easy Language and AI translation right on the device.

  • Everything in view

    Counseling file, documents and transparent case handover in one place.

Groups and team

Parent groups and team counseling.

Parenting courses and group offers run in the group chat, weekly if you like. In complex cases several specialists counsel together.

  • Group counseling, also weekly recurring

  • Team counseling with several counselors

  • Statistics for providers and youth welfare offices

Gruppengespräch

Frequently asked questions

About family counseling online.

Can both parents be counseled?

Yes, for example in separate sessions or together in a video appointment.

Can advice seekers stay anonymous?

Yes. The anonymous live chat needs neither name nor e-mail. Anyone who wants longer-term counseling registers with a freely chosen username.

Is Connecta data-protection compliant for such sensitive topics?

Yes. Every counseling dialogue is end-to-end encrypted, hosting is in Germany, and we sign a data processing agreement per Art. 28 GDPR.

Some of our customers

AWO
Caritas
Charite Universitätsmedizin Berlin
Diakonie
Der Paritätische Gesamtverband

Family counseling that fits everyday life.

We'll show you chat, video and group offers using examples from family counseling.

Kontakt

Eva Riedl

Eva Riedl

Contact Person

We are happy to advise you personally