When families need help – fast, confidential, and digitally accessible.
Parenting advice, separation support, couple conflicts: families in crisis need timely support. Connecta enables family counselling centres to offer professional counselling securely and with low barriers online.
Trusted by our clients
Counselling when it's needed – without waiting.
Families in crisis often need immediate help. Waiting lists and rigid scheduling don't fit reality. Connecta enables flexible access:
First counselling request possible anonymously without registration
Asynchronous chat: write messages at night when children are asleep
Video counselling for in-depth conversations – conveniently from home
No app installation – runs directly in the browser
Accessible interface compliant with BITV 2.0
Also for couple counselling: both partners can participate simultaneously
Family secrets stay family secrets.
Family counselling touches the most intimate areas of life. Connecta protects these consistently:
End-to-end encryption of all counselling conversations
Even Connecta cannot read counselling content
Zero-data-leak concept: no third parties, no tracking
GDPR-compliant under Art. 9 for especially sensitive data
TÜV-certified and confirmed by data protection officers
Clients can delete their account and all data at any time
In-person sessions and digital support – seamlessly connected.
Family counselling is often a longer process. Connecta supports continuity between appointments:
QR codes and direct links: continue digitally after the in-person session
Same counsellor – no break in the relationship
Asynchronous messages for questions between sessions
Screen share for going through forms together (e.g. applications)
Group counselling for parenting courses and family groups
Document exchange: transfer files securely
Case statistics without extra effort – for funders and youth welfare offices.
Family counselling centres must document their work. Connecta does this automatically:
Automatic counselling statistics without manual entry
Export for annual reports and funding evidence
Analysis by counselling topic, period, and location
Admin panel for self-management without IT skills
Custom branding: logo, colours, and subdomain configurable
Multiple centres and teams in one system
Connecta in family counselling – at a glance
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Flexible accessibility
Asynchronous chat enables contact outside opening hours – ideal for parents with tight schedules.
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Couple counselling online
Both partners can participate in video sessions simultaneously – even from different locations.
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Child protection
Encrypted communication and seamless documentation support the child protection mandate.
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Group programmes
Parenting courses and family groups can be conducted as moderated group counselling digitally.
Family counselling needs trust – in digital spaces too.
When families are in crisis, every day counts. Digital counselling can help provide faster and more flexible support – but only if the software earns the trust of those seeking help. Connecta was built with this standard: highest data security, low-threshold access, and genuine counselling continuity. So families get the help they need – when and where they need it.
Try Connecta for your family counselling centre
60 days free and non-binding – secure, GDPR-compliant, ready immediately.
Kontakt
Eva Riedl
Ansprechpartnerin