Migration counseling online

Counseling across language barriers.

In migration counseling, language often decides whether help gets through. Connecta is available in 15 languages, and messages can be translated right on the device without content going to an external service.

Beratungsgespräch an einem runden Tisch

Reviewed and proven

  • End-to-end encrypted every counseling dialogue
  • GDPR-compliant confirmed by 20+ data protection officers
  • Hosted in Germany zero data leakage
  • Accessible BITV-compliant, ready for BFSG
Multilingual

Being understood from the first message.

The interface speaks Arabic, Persian, Ukrainian, Russian, Turkish and more. AI translation helps when counselors and advice seekers don't share a language.

  • 15 languages and Easy Language

  • Translation on the device, without an external AI service

  • Formal or informal form of address

Vater und Tochter mit Bilderbuch
Documents

Understanding official letters together.

Advice seekers photograph letters and forms and upload them straight into the session. With screen sharing you go through applications together.

Unterlagen am Schreibtisch

What Connecta brings today

  • Appointments

    By video, in the chat or in person, with optional self-booking and reminders.

  • On any device

    In the browser and as an app, without an app store, with push notifications.

  • In many languages

    15 languages, Easy Language and AI translation right on the device.

  • Everything in view

    Counseling file, documents and transparent case handover in one place.

Continuity

Counseling that moves along.

People who move or live far away can still stay in counseling. Video appointments save travel, and if needed you hand a session over to another center, with the advice seeker's consent.

  • Appointments by video, in the chat or in person

  • Handover to other counseling centers

  • Statistics for providers and funders

Junge Person im Bus

Frequently asked questions

About migration counseling online.

How does translation work?

A language model works right on the device. No text goes to an AI provider, and end-to-end encryption stays intact.

Which languages are available?

The interface is available in 15 languages, including Arabic, Persian, Fula, Kurdish, Somali, Ukrainian and Russian, plus Easy Language.

Is Connecta data-protection compliant for such sensitive topics?

Yes. Every counseling dialogue is end-to-end encrypted, hosting is in Germany, and we sign a data processing agreement per Art. 28 GDPR.

Some of our customers

AWO
Caritas
Charite Universitätsmedizin Berlin
Diakonie
Der Paritätische Gesamtverband

Migration counseling without language barriers.

See on-device translation live in the demo.

Kontakt

Eva Riedl

Eva Riedl

Contact Person

We are happy to advise you personally