Blended Counselling

The best of both worlds: in-person and digital counselling.

Connecta seamlessly connects in-person and online counselling. Clients can simply continue digitally with the same counsellor after an in-person session via QR code or direct link.

Blended Counseling
What is Blended Counselling?

Counselling without boundaries – digital and in-person.

Blended Counselling means: in-person counselling and online counselling complement each other, rather than existing separately.

With Connecta, the transition between both worlds is seamless:

  • Counsellors receive personal QR codes and direct links

  • Clients can use these directly after an in-person counselling session

  • The same counsellor – no restart, no barriers

  • Counselling history remains fully preserved and centrally accessible

  • No switching between different platforms needed

Blended Counseling
Seamless communication

No channel lock-in – switch when needed.

Unlike competing offerings, Connecta does not force clients to choose a communication channel in advance:

  • Start with a text chat, seamless switch to a video call

  • Audio-only when clients do not want to use a camera

  • Screenshare as needed – e.g. for forms and documents

  • Asynchronous messages for outside counselling hours

  • All information remains centrally visible in the counselling history

Beraterin macht Notizen während einer Online-Beratungssitzung am Laptop

The benefits for your counselling centre

  • Greater accessibility

    Clients can get in touch at any time and from anywhere – no travel, no waiting time, no barriers.

  • Continuity of counselling

    No relationship break: clients stay connected with the same counsellor – online and in person.

  • Flexibility for counsellors

    Asynchronous messages, absence features and central documentation support counsellors in their daily work.

  • Reporting requirements met

    Automatic, anonymous statistics and export functions make billing and reports easy.

Try Blended Counselling yourself

60 days free trial – discover how seamless counselling works.

Some of our customers

AWO
Caritas
Charite Universitätsmedizin Berlin
Diakonie
Der Paritätische Gesamtverband

Kontakt

Eva Riedl

Eva Riedl

Contact Person

We are happy to advise you personally