Reach young people where they are – with a secure, anonymous online counseling platform designed for youth work.

Online Youth Counseling

Young people communicate digitally. Counselling services that ignore this won't reach them. Connecta enables youth advisory centres to offer professional chat and video counselling – anonymous, mobile-optimised, and without app installation.

Jugendberatung online – Connecta

Trusted by our clients

Arbeiterwohlfahrt
Caritas
Charite Universitätsmedizin Berlin
Diakonie
Der Paritätische Gesamtverband
Mobile & Low-Threshold

Chat instead of phone – counselling on the preferred channel.

For young people, chatting is more natural than phoning. Connecta brings counselling to where young people feel comfortable:

  • Progressive Web App: push notifications like a native app

  • No installation needed – runs on any smartphone browser

  • Anonymous first contact without registration

  • Chat counselling as primary channel – familiar and low-threshold

  • Switch to video or audio possible at any time

  • Asynchronous messages: young people write when they're ready

Jugendberatung online
Anonymity & Safety

No fear, no barriers – anonymous and secure.

Young people often shy away from seeking help – due to shame, fear of parents, or uncertainty. Connecta creates a protected space:

  • No name, no account, no email address needed

  • End-to-end encryption: parents or third parties cannot read along

  • No tracking, no data to third parties

  • Clients can delete account and data at any time

  • Platform leaves no conspicuous browser traces

  • GDPR-compliant, special protection for minors

Beratungsgespräch
Group Counselling & Prevention

Group Offers and Peer Support

Youth counselling is more than individual counselling. Connecta supports group formats too:

  • Moderated group chats for peer counselling and exchange

  • Group video counselling for workshops and prevention

  • Anonymous participation in groups possible

  • Counsellors can moderate multiple groups in parallel

  • Topic-specific rooms configurable (e.g. bullying, stress, sexuality)

  • Blended counselling: continue digitally after school visit or workshop

Ratsuchende
Administration & Evidence

Statistics for youth welfare offices and funders.

Youth advisory centres must evidence their work. Connecta handles documentation automatically:

  • Complete counselling statistics without manual entry

  • Export for annual reports and funding evidence

  • Analysis by topic, age group, and time period

  • Admin panel for self-management without IT skills

  • Multiple centres and teams in one system

  • Custom branding and youth-friendly design possible

Beratende

Connecta in youth counselling – at a glance

  • Chat-first approach

    Chat is the natural communication channel for young people – Connecta makes it the primary counselling channel.

  • 100% anonymous

    No name, no account, no traces – young people can contact counsellors without any barrier.

  • Group formats

    Peer counselling, workshops, and prevention as moderated groups – also anonymously and digitally.

  • Mobile-optimised

    Progressive Web App with push notifications – feels like an app but needs no installation.

"With Connecta, we finally reach the young people who would never come to our office."

Young people live digitally – their counselling services should too. But not every chat tool is a counselling platform. Youth counselling needs anonymity, security, and professional standards. Connecta combines both: a modern, mobile-optimised platform with the highest data protection standards and the professional requirements of youth welfare.

Ready to digitalize your youth counseling?

60 days free – anonymous, mobile-optimised, ready immediately.

Kontakt

Eva Riedl

Eva Riedl

Ansprechpartnerin

Questions about online youth counseling?