Youth counseling online

Reaching young people where they are.

Teenagers would rather write than call, and their most important device is their phone. Connecta works there without an app store, anonymously and in the form of address you choose.

Jugendlicher auf einer Parkbank mit Smartphone

Reviewed and proven

  • End-to-end encrypted every counseling dialogue
  • GDPR-compliant confirmed by 20+ data protection officers
  • Hosted in Germany zero data leakage
  • Accessible BITV-compliant, ready for BFSG
Mobile first

Chat instead of phone.

Connecta is made for phones: in the browser or as an app on the home screen, with push notifications for new replies. And with the informal form of address, Connecta sounds the way teenagers talk.

  • No app store, works on older devices too

  • Push notifications for new replies

  • Informal form of address

Junge Person im Bus
Anonymous and secure

No fear, no hurdles.

Teenagers write without a name and without an e-mail address. Everything is end-to-end encrypted, and push notifications reveal no content.

Prüfbericht

What Connecta brings today

  • Appointments

    By video, in the chat or in person, with optional self-booking and reminders.

  • On any device

    In the browser and as an app, without an app store, with push notifications.

  • In many languages

    15 languages, Easy Language and AI translation right on the device.

  • Everything in view

    Counseling file, documents and transparent case handover in one place.

Groups and prevention

Together instead of alone.

Peer groups and prevention offers run in the moderated group chat, at the same time each week if you like.

  • Moderated group chats

  • Weekly recurring sessions

  • Statistics for youth welfare offices and funders

Gruppengespräch

Frequently asked questions

About youth counseling online.

Do teenagers need an app?

No. Connecta runs in the browser and can be added to the home screen as an app without an app store.

Can advice seekers stay anonymous?

Yes. The anonymous live chat needs neither name nor e-mail. Anyone who wants longer-term counseling registers with a freely chosen username.

Is Connecta data-protection compliant for such sensitive topics?

Yes. Every counseling dialogue is end-to-end encrypted, hosting is in Germany, and we sign a data processing agreement per Art. 28 GDPR.

Some of our customers

AWO
Caritas
Charite Universitätsmedizin Berlin
Diakonie
Der Paritätische Gesamtverband

Youth counseling on their favourite device.

We'll show you Connecta from a teenager's point of view, on a phone.

Kontakt

Eva Riedl

Eva Riedl

Contact Person

We are happy to advise you personally