Debt can't wait. Neither can counseling.
People in debt often need help fast and have lots of paperwork. With Connecta, advice seekers reach your debt and insolvency counseling right away, and documents are exchanged securely instead of by e-mail or messenger.
Reviewed and proven
- End-to-end encrypted every counseling dialogue
- GDPR-compliant confirmed by 20+ data protection officers
- Hosted in Germany zero data leakage
- Accessible BITV-compliant, ready for BFSG
Getting help before it escalates.
Many hesitate too long because the first step is hard. Writing anonymously, from home and on a phone, lowers the threshold.
Anonymous first contact without registering
Counseling hours publicly visible
New requests distributed fairly across your counselors
Transfer notices and bank statements securely.
Advice seekers upload documents straight into the session, encrypted and with a preview. All files of a session are collected in the document library.
File sharing with preview
Screen sharing to fill in forms together
Document library per session
What Connecta brings today
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Appointments
By video, in the chat or in person, with optional self-booking and reminders.
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On any device
In the browser and as an app, without an app store, with push notifications.
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In many languages
15 languages, Easy Language and AI translation right on the device.
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Everything in view
Counseling file, documents and transparent case handover in one place.
Supporting people over months without losing track.
Debt counseling takes time. The counseling file keeps history, documents and appointments together, even when a colleague takes over the case.
Appointments by video, in the chat or in person
Case handover with the advice seeker's consent
Statistics for providers and funders
Frequently asked questions
About debt counseling online.
How do we exchange documents securely?
Right in the session, end-to-end encrypted. Images and documents can be previewed, and the document library collects all files.
Can advice seekers stay anonymous?
Yes. The anonymous live chat needs neither name nor e-mail. Anyone who wants longer-term counseling registers with a freely chosen username.
Is Connecta data-protection compliant for such sensitive topics?
Yes. Every counseling dialogue is end-to-end encrypted, hosting is in Germany, and we sign a data processing agreement per Art. 28 GDPR.
Some of our customers
Debt counseling that gets there faster.
We'll show you secure document exchange and case support in the demo.
Kontakt
Eva Riedl
Contact Person