Reachable for students, even at two in the morning.
Exam anxiety, finances, doubts about their studies: many students don't look for help during office hours but when it hurts. With Connecta they write to your university or student services anonymously, and you reply as soon as you're in.
Reviewed and proven
- End-to-end encrypted every counseling dialogue
- GDPR-compliant confirmed by 20+ data protection officers
- Hosted in Germany zero data leakage
- Accessible BITV-compliant, ready for BFSG
Writing when it hurts.
Chat counseling works asynchronously. Students write anonymously, and push notifications flag your reply.
Anonymous first contact
Asynchronous counseling in the chat
In 15 languages, also for international students
Confidential as behind a closed door.
Every message is end-to-end encrypted. Neither the university nor Connecta can read counseling content.
What Connecta brings today
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Appointments
By video, in the chat or in person, with optional self-booking and reminders.
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On any device
In the browser and as an app, without an app store, with push notifications.
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In many languages
15 languages, Easy Language and AI translation right on the device.
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Everything in view
Counseling file, documents and transparent case handover in one place.
Managing workload, reducing waiting times.
New requests are distributed fairly across your counselors. Appointments by video, in the chat or in person complement open office hours, and statistics show when demand peaks.
Fair distribution of new requests
Appointments with self-booking
Statistics on demand and response times
Frequently asked questions
About student counseling online.
Can advice seekers stay anonymous?
Yes. The anonymous live chat needs neither name nor e-mail. Anyone who wants longer-term counseling registers with a freely chosen username.
Is Connecta data-protection compliant for such sensitive topics?
Yes. Every counseling dialogue is end-to-end encrypted, hosting is in Germany, and we sign a data processing agreement per Art. 28 GDPR.
Can several counseling services of one university share Connecta?
Yes. General student advice, psychological counseling and social counseling can run as separate counseling centers under one shared access point.
Some of our customers
Student counseling students actually use.
We'll show you how universities and student services can use Connecta.
Kontakt
Eva Riedl
Contact Person