The first step has to be easy.
Shame keeps many people from talking about addiction, whether it's about themselves or someone close. With Connecta, addiction counseling centers reach people exactly when they find the courage: anonymously, on their phone, end-to-end encrypted.
Reviewed and proven
- End-to-end encrypted every counseling dialogue
- GDPR-compliant confirmed by 20+ data protection officers
- Hosted in Germany zero data leakage
- Accessible BITV-compliant, ready for BFSG
No name, no waiting room.
In the anonymous live chat, affected people and relatives write without registering. Anyone who wants to stay switches to ongoing counseling without losing the conversation so far.
Live chat during fixed hours
Switch to ongoing counseling without data loss
Counseling for relatives as a topic of its own
Built for particularly sensitive data.
Information about substance use and health demands special care. Every message is end-to-end encrypted, and advice seekers can delete their account themselves at any time.
What Connecta brings today
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Appointments
By video, in the chat or in person, with optional self-booking and reminders.
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On any device
In the browser and as an app, without an app store, with push notifications.
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In many languages
15 languages, Easy Language and AI translation right on the device.
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Everything in view
Counseling file, documents and transparent case handover in one place.
Not alone between appointments.
Especially in a crisis and after treatment, what counts is that contact continues. Appointments by video, in the chat or in person are made right from the session, and group offers can run weekly.
Group counseling, also weekly recurring
Appointment reminders by e-mail or push
Statistics for providers and funders
Frequently asked questions
About addiction counseling online.
Can advice seekers stay anonymous?
Yes. The anonymous live chat needs neither name nor e-mail. Anyone who wants longer-term counseling registers with a freely chosen username.
Is Connecta data-protection compliant for such sensitive topics?
Yes. Every counseling dialogue is end-to-end encrypted, hosting is in Germany, and we sign a data processing agreement per Art. 28 GDPR.
Can relatives be counseled too?
Yes. Counseling for relatives can be offered as a topic of its own, with its own responsibility and hours.
Some of our customers
Addiction counseling that reaches people sooner.
We'll show you how other addiction counseling centers use Connecta.
Kontakt
Eva Riedl
Contact Person