Professional online counselling — even without an IT department.
You want to offer online counselling but have neither the budget for expensive software nor an IT department? Connecta on Demand is free, ready to use immediately and grows with you — no risk, no contract.
Trusted by our clients
From zero to online counselling — in minutes.
Connecta was designed for a quick start. No server, no contract, no IT skills needed:
Connecta on Demand: 5 initial enquiries per month permanently free
Maximum €110 per month — costs capped, no risk
Your own subdomain and branding from day one
Quick deployment — setup in minutes
Automatic updates, no server maintenance
Personal onboarding and German-speaking support included
GDPR-compliant from day one — without your own IT.
Data protection is a major responsibility, especially for small centres. Connecta takes this burden off your shoulders:
End-to-end encryption of all counselling conversations — unique in the industry
Even Connecta cannot read counselling content
Zero data leakage concept: no third parties, no tracking
GDPR-compliant with DPA under Art. 28 — legally secure without a lawyer
TÜV-certified by accredited data protection auditors
Hosting exclusively in German data centres
Chat, video, voice messages — all integrated.
Even as a small centre, all communication channels are available to you:
1:1 chat with end-to-end encryption
Video and audio counselling with push notifications for incoming calls
Voice messages: cross-platform and encrypted
Anonymous live chat: advice seekers start without registration
Blended counselling: QR code and direct link connect in-person with online
Progressive web app: installable on smartphones, no app store needed
Automatic evaluations — for annual reports and funding evidence.
Connecta captures all relevant counselling data in the background — no extra effort for you:
Fully anonymous statistics, available at any time
Flexible time periods: day-precise evaluations
Exportable for annual reports and funding claims
Key figures: counselling volume, waiting times, video call duration
Consistent values between display and export
Custom branding: logo, colours and name — configurable without IT skills
Connecta for individual counselling centres — at a glance
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No risk, no contract
Connecta on Demand is permanently free for up to 5 initial enquiries per month. No setup costs, no minimum term, cancel monthly.
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20× faster
The completely redesigned Connecta loads up to 20 times faster than its predecessor. Less waiting, more time for counselling.
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Accessibility included
BITV 2.0 compliant, easy-to-read language and multilingual — so all advice seekers find access, regardless of language or limitation.
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AI without data leakage
The integrated AI translation works directly on the device. No cloud services, no data sharing — E2E encryption remains intact.
We want to enable every counselling centre to get started.
We know that even moderate costs can be a risk for individual counselling centres — especially when you're still unsure whether online counselling will work in your context. That's why we created Connecta on Demand: start free, try it out at your own pace, only pay when it's worth it. No hidden costs, no contract, no risk. Because access to professional online counselling shouldn't be a question of budget.
Start for free now
Connecta on Demand: 60 days free trial. GDPR-compliant, E2E-encrypted, ready to use immediately.
Kontakt
Eva Riedl
Ansprechpartnerin