From social counselling practice. For social counselling practice.
Connecta was developed in close collaboration with the leading German welfare organisations specifically for the requirements of social counselling. Not a general video conferencing tool – a real counselling solution.
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Trust through experience – our customers
Developed together with Caritas and Diakonie since 2017.
Virtual Identity won the German Caritas Association as a strategic partner for online counselling in 2017. Since then, Connecta has been growing in close collaboration with the associations:
2017: Start of development with the German Caritas Association
Continuous development with Diakonie Germany
Integration of the requirements of Der Paritätische
Collaboration with the federal initiative DigiSucht
Today: over 100 counselling centres and organisations trust Connecta
Counselling for all – without technical barriers.
The real art lies in making complex things look simple. Connecta is designed so that:
No app installation required – runs in the browser
Registration process reduced to the absolute minimum
Anonymous counselling without registration possible
Accessibility according to BITV 2.0 standard
Software available in "Easy Language" (from Q4 2023)
Responsive design: all devices, all screen sizes
Online and on-site – seamlessly connected.
Connecta understands online counselling as a complement, not a replacement for in-person counselling:
QR codes and direct links to individual counsellors
Clients can simply continue digitally after an in-person counselling session
The same counsellor – online and in person
All information centrally documented in the counselling history
Seamless transitions between chat, video, audio and in-person counselling
Complete autonomy for your organisation.
Our mission: enabling access to counselling for people in difficult life situations.
After years of close collaboration with Caritas and Diakonie, online counselling has become part of our DNA. What started as a project ended as a mission: we enable organisations in the health and social sector to offer their services at any time, securely and to everyone who needs their counselling and support. There are many ways to give back to society, and one of them is the continuous development of open-source products, such as Connecta.
For me personally, Connecta is a way to live our values – to create a mindful and reliable togetherness and mutual care.
Test Connecta for your counselling centre
60 days free and without obligation – no setup effort.
Some of our customers
Kontakt
Eva Riedl
Contact Person