Centralised control. Decentralised counselling. Uniformly secure.
You manage 10, 50 or 100 counselling centres? Connecta gives you the central control you need — and each centre the autonomy it deserves. One admin panel for all, individual configuration per centre, unified quality standards.
Trusted by our clients
One cockpit for all counselling centres.
The completely rebuilt admin panel was designed for organisations with many locations:
Multi-filter: filter simultaneously by association, region, department and status
Association/organisation field: map your own internal structures (region, department, body)
Quick-jump navigation: from counselling centre directly to its counsellor list
Shareable URLs: link filtered admin views directly to colleagues
Centre deletion: all links, accounts and relationships removed in one step
Full self-management without IT skills
A standard that holds up to supervisory authorities and funders.
As an organisation, you bear responsibility for data protection across all centres. With Connecta you can demonstrate:
End-to-end encryption of all conversations — TÜV-certified, AES-256-CBC
Even Connecta cannot read counselling content
Zero data leakage: no data to third parties, not even for AI features
Art. 9 GDPR compliant: suitable for particularly sensitive data
20+ data protection officers have already reviewed and confirmed the standards
Hosting in German data centres (ISO 27001, ISO 27018, Trusted Cloud)
Central guidelines, decentralised freedom.
Each centre retains its independence — within the framework you set:
Registration fields configurable per centre: required, optional or hidden
Counselling topics and postal code areas individually assignable per centre
Anonymous live chat: opening hours and welcome message controllable per centre
Custom branding per centre possible — or unified across the entire organisation
Fixed appointments: counsellors set their own availability
Centre admins can transfer sessions themselves during staff changes
Unified reporting — from individual centre to the entire organisation.
For annual reports, funding evidence and quality assurance you need reliable figures. Connecta provides them automatically:
Statistics at counsellor, centre and client level — one click
Day-precise evaluations with freely selectable time period
Consistent exports: CSV for quarterly reports, annual reports and funding claims
Modularly scalable: additional counsellor accounts for €12/month
Automatic updates without server maintenance — even with 100 centres
Enterprise pricing: individually negotiable from 10 centres
Connecta for organisations — at a glance
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Role-based management
Organisation admins, centre admins and counsellors — each role has the right permissions. Create, edit and delete accounts in one step.
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Cross-centre group offerings
Organise group chats across multiple centres. Advice seekers join via QR code or link — ideal for supra-regional topic offerings.
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20× faster, 160+ fixes
The completely redesigned Connecta loads up to 20 times faster. The May 2026 update brought 21 new features and over 160 bug fixes.
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Accessibility & Multilingual
BITV 2.0 compliant, easy-to-read language, multilingual support and AI translation directly on the device — for organisations with a diverse target group.
Developed with the major organisations — for all organisations.
Connecta has been developed since 2017 together with Caritas, Diakonie, AWO, Charité Berlin and Der Paritätische Gesamtverband. The requirements of large organisations with many counselling centres have been built into every feature. The result: a platform that combines centralised control and local autonomy — without compromising on data protection, security or usability. Whether 10 or 100 centres: Connecta scales with you.
Test Connecta for your organisation
60 days free and non-binding. Enterprise conditions on request.
Kontakt
Eva Riedl
Ansprechpartnerin